In the quest to find the right eLearning vendor, it’s all too easy for a project sponsor be seduced by a proposal that sounds too good to be true. That vendor who talks a good game may turn out to be a perfect match. But it’s not uncommon to choose a vendor who turned in an amazing proposal, only to feel let down once the project work begins.

Once you’ve decided your organization will benefit from eLearning, the temptation to simply get started can be very strong.  Starting too early, however, is one of the leading causes of project “churn” (that is, lots of activity but little productivity), which in turn is a common cause of timing problems, budget overages, and strained vendor-client relationships. (Read about how to avoid all the major causes of project churn here.)

You see, most eLearning agencies are there to help you take your content and convert it into a meaningful learning experience. At the start, they’ll know very little about the topic being covered. They rely on you and your organization for guidance. If you and your stakeholders have not agreed on the knowledge and skills that are needed, your agency will get conflicting messages from subject matter experts and stakeholders or, in some cases, no real direction from anyone.

So, how can you know when you’re ready to start? You need to be able to answer these four questions: